Contact Us
5250 West Century Blvd.
Suite 617
Los Angeles, CA
90045
Phn: +1 310.337.0909
Fax: 310.337.0452
operation@starlinktours.com

 

 

TERMS AND CONDITIONS

RESERVATIONS
All reservations are subject to confirmation/availability on first come first serve basis, early reservation is strongly recommended.

PAYMENT SCHEDULE & LATE BOOKING
A deposit of $ 100.- per person at the time of booking to process your reservation and its non refundable once your booking is confirmed. 50% of the total tour price should be made within 7 days after confirmation.
And the remaining balance should be paid 60 days prior to departure/service. Full payment plus $25.- per booking (late booking charge) will be required if reservation made within 60 days prior to departure date

CANCELLATION FEE BEFORE DEPARTURE
-$100.- person after confirmation
-25% within 21-60 days
-50% within 14-20 days
-100% within 14 days
Insurance covering trip cancellation/ interruption is strongly recommended

REFUND AFTER DEPARTURE
No refund will be made for unused land portion once the trip has commenced. Due to a special discounted airfare used for this tour, NO REFUND will be made for any unused portion of the airline ticket

AIR CARRIER POLICY
Where air travel applies, the services of the designated airlines must be used for transportation over routes flown by the carrier. The airlines are not held responsible for any act, omission or event during the time passengers are not on board their aircraft. The airline tickets issued shall constitute the sole contract between the airline and the purchaser of these package tour and/or the passenger.

TRAVEL DOCUMENTS ...... (VERY IMPORTANT !!)
Some country may also require you to obtain a Visa to enter and most country will require a valid passport of at least one to six months at the time you leave the country. Ensuring the validity of all travel documents is the sole responsibility of the tour participant. It is recommended to call the representative office of the individual country, for information on the necessary document required.

ITINERARY MODIFICATIONS

Any change of itinerary, hotel or flight reservation, substitution or reduction of number of people after confirmation, may result a $100 amendment fee per booking file per amendment, in addition to any penalty, fare difference or cost imposed by the airline, hotel or any related establishment as the result of the change.

TRAVEL INSURANCE (Strongly recommended !!)

Starlink Tours is not responsible or liable for loss, damage, theft of luggage and /or personal belongings, or for personal injury, accidents or illness. For your own protection, it is recommended that you have adequate insurance including trip cancellation/interruption and medical evacuation to cover these unforeseeable events before you embark on your trip. Learn more !!

CHECK-IN BAGGAGE
(This rule is varied on the individual airline)
To and from the United States, baggage is limited to two pieces. The combined total dimensions of both bags may not exceed 106 inches and one piece may not be larger than 62 inches. Also depending on the individual carrier the maximum weight of each bag varied between 50-70 lbs. One piece of carry-on luggage is allowed and must not exceed 45 inches in overall size and between 11 to 15 lbs. in weight. However, the maximum check-in baggage allowance when traveling within other countries, is 20 kgs or 44 lbs per person.

GENERAL RESPONSIBILITY

Starlink Tours and its affiliates and subsidiaries act only as agent for the hotels, airlines or owners or contractors providing accommodations, transportation or other services. All coupons, exchange orders, receipts, contracts and tickets are issued subject to any and all tariffs, terms and conditions under which any accommodations, transportation or any other services whatsoever are provided by such hotels, airlines or contractors or by their person in employ. By the acceptance of tour program and/or such coupons, exchange orders, receipts, contracts and tickets, the tour participant agrees that neither Starlink Tours nor any of its affiliates or subsidiaries shall be or become liable or responsible for any loss, injury or damage to person, property or otherwise in connection with any accommodations, transportation or other services resulting directly or indirectly from any acts of God, fire, breakdown in machinery or equipment, acts of governments or other authorities, dejure or de facto, wars whether declared or not, hostilities or custom regulations, defaults, delays or cancellations or changes in itinerary or schedules or from any causes beyond the control of Starlink Tours and its affiliates and subsidiaries for any loss or damage resulting from insufficient or improper issued passports, visas or other documents, and that neither Starlink Tours nor any of its affiliates or subsidiaries shall be or become liable or responsible for any additional expenses or liability sustained or incurred by the purchaser as a result of any of the foregoing causes. Starlink Tours and its affiliates and subsidiaries reserve the right to decline to accept or retain any person as a tour passenger should such person's health or mental condition impede the operation of the tour or the rights or welfare or enjoyment of other tour participants. The right is also reserved to substitute hotels if necessary. A tour participant may leave or abandon his/her trip at any time but at the members sole risk, cost and expense and without any refund or allowances for the period of absence of for any unearned or unused portion of the tour of facility subsequent to such abandonment unless specifically provided for and mutually agreed in writing. Starlink Tours is not responsible or liable for defaults of those not directly under the control of Starlink Tours

Disclosure Statement
Starlink Tours is a participant of the California Travel Consumer Restitution Fund (TCRC). You, the passenger, may request reimbursement from TCRC if you are owed a refund of more than $50.- for your transportation of travel service which was not refundable in timely manner by seller of travel who was not register and participating in the TCRC at the time of sale. The maximum amount which may be paid by TCRC to any passenger is the total amount paid on behalf of the passenger to the seller of travel, not to exceed $15,000. A claim must be submitted to the TCRC within six months after the schedule completion date of travel. A claim must include sufficient information and documentation to prove your claim and $35. - Processing fee. You must agree to waive your right to other civil remedies against a registered participating seller of travel for matters arising out of sale, for which you file a claim with the TCRC. If you were located in California at the time of the sale. You must request a claim form by writing to: Travel Consumer Restitution Corporation. P.O. Box 6001. Larkspur, Ca 94977-6001; or by faxing a requ
est to (415) 927-7698